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Audience Response System Technologies  A Discussion of Radio versus Infrared Devices and Various Popular Brands.

 

 

 

 

 

 

 

 

 

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Audience Response System Technologies  - A Discussion of Radio versus Infrared Devices and Various Popular Brands.

Technologies:  Radio versus Infrared
 
Step 3:  Decide on a Hardware Platform
There are two primary technologies for wireless voting. They are; infrared and radio.  This nomenclature refers to the methodology for data communications between a base station and its keypads.  Infrared is a lower cost technology.  Today, it is considerably more reliable than earlier versions.  Its limitations are narrow bandwidth, and distance.  Sending a single digit vote over a relatively short distance is what it is designed for, and it does this well. 
 
If your audience is no more than about 50 people, and if your software need does not include multi-digit voting, infrared deserves strong consideration.  A complete system of 50 keypads, a base station, software, and case can be as much as 25% less than the price of a standard radio system.  That makes it a rather attractive alternative.
 
Infrared technology in Audience Response has been around for a few years, but buyer beware of overstatements by some notorious vendors in the industry.  In our view, infrared is just not suitable when the distance between a keypad and a base station in more than about 50 feet.  In a typical room, that means a maximum of about 50 people.  
 
If your need exceeds infrared limitations, you'll need a radio technology product.  Before looking at a specific brand, you should first decide between single-digit voting and multi-digit voting.   Consider your organization's requirements over the next three to four years.  You will pay a premium for multi-digit capability, but it is the future of the industry.  Three major multi-digit products emerged during 2003.  As a result, most of the software currently available is in its first generation. 
 
Multi-digit voting allows you to do things that could not be done before with most wireless audience response systems.  For example, with single digit voting if you ask everyone to enter their age, you must offer the choices in a range such as: a) Less than 18  b) 18 to 25  c) 26 to 35, and so on.  The system might then show that 23% of the audience is in the range of 26 to 35.  But, they could all be 26, or all 35, or anywhere between.    
 
The same question using multi-digit voting allows each person to enter their two-digit age.  Since the captured data is extremely granular, you can report the exact number of people for each year of age on a scale of 1 to 99 for example.  In this way, the mean average for the group is a precise measurement, rather than being an average of ranges
 
A few other examples of multi-digit voting are: enter all of the choices that apply, rank order (prioritize) dozens of items or actions, enter a company location number, which of these 200 cities are you from, what percent of a budget would you allocate to this expense, what is your annual salary, vote for multiple candidates to fill board seats, and game shows that allow people to wager the number points entered.  
 
If these types of questions are important to the work that you'll be doing, then your choice should be a multi-digit capable hardware platform.   
 
Step 4:  Decide on a Brand and Then a Dealer
Once you've decided on a platform, next is to decide on a brand.  For infrared systems in North America, there are two very reliable systems: the PRS® system, and the all new ResponseCard.®  The latter is our favorite because the keypads are about the size of a credit card.
 
For radio based systems in North America, you should purchase a Fleetwood manufactured system.   Their standard Reply® product has dominated the single-digit world since the early 1990s.   Their Reply IQ® system builds on that success, and is a multi-digit product that will carry them well into the future.   And, to bridge any gap between infrared and radio, Fleetwood now offers a low cost radio system called Reply EZ®.  In Europe, there are at least three major manufacturers, including Fleetwood.  Your choice may be based more on which country you are in.
 
Fleetwood products are also sold under private labels such as OptionFinder®, and RSVP®.  As for selecting a dealer, it's best to find the right software and define all the components that you need.  Then, buy as many components as possible as a single package, from a single, reputable Audience Response Systems dealer.  

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