What Happened To ResponseCard?
A number of customers and partners have been asking why we no longer sell ResponseCard and “is there a problem that we should know about?”
Well, there are no problems that we are aware of. The sole reason for no longer selling ResponseCard is the new contract that Turning Technologies is requiring dealers to sign.
There are three major issues that Rich and I simply could not agree to. First, we would have to agree to not sell any competitive product. Second, we would have to agree to sell at list price, regardless of quantity. And third, our discount was reduced.
While we could live with the lower discount, we felt that eliminating competition and selling at list price only is not in the customer’s best interest. Of equal importance, we felt that these two requirements might even be a violation of U.S. anti-trust law. Although I am not a lawyer, I do know that any attempt by two or more companies to fix pricing or eliminate competition is a potential violation, and we simply could not be a party to it.
One of our partners here in NJ who we have known for about twenty years has decided to sell the product. So, if you have purchased equipment from us and need support, please do contact either Rich or me. We’ll put you in direct contact with our partner where you will be well cared for.
Well, there are no problems that we are aware of. The sole reason for no longer selling ResponseCard is the new contract that Turning Technologies is requiring dealers to sign.
There are three major issues that Rich and I simply could not agree to. First, we would have to agree to not sell any competitive product. Second, we would have to agree to sell at list price, regardless of quantity. And third, our discount was reduced.
While we could live with the lower discount, we felt that eliminating competition and selling at list price only is not in the customer’s best interest. Of equal importance, we felt that these two requirements might even be a violation of U.S. anti-trust law. Although I am not a lawyer, I do know that any attempt by two or more companies to fix pricing or eliminate competition is a potential violation, and we simply could not be a party to it.
One of our partners here in NJ who we have known for about twenty years has decided to sell the product. So, if you have purchased equipment from us and need support, please do contact either Rich or me. We’ll put you in direct contact with our partner where you will be well cared for.
